Product Owner

Settore: Pojišťovnictví
Città: Praha 4
Pubblicata: 2021/07/25

The increasing expectations of the client from the bank force us to think about the future of client service. We know from surveys that clients trust companies the most, which can help them effectively in case of questions and problems. We want to target client service to the specific needs of specific clients. That is why we are opening a new squad called "Digitalisation of Serving". In the role of Product owner, you will be responsible for the product: from the idea through development and implementation to the client.

- pass on ideas to others
- create a product vision and synchronise it with the leader and other product owners and at the same time monitor the whole idea so that the team always knows why they are working on the product, who they are creating it for and what it will bring to our clients
- create and maintain a product backlog in a squad and agile roadmap
- you will participate in the development of the product, supervise what the team is working on and how it is doing on a daily basis
- in addition to contacting clients and the team, you will also communicate with the leader and work together to define the vision and roadmap
- be responsible for the definition of MVP (Minimum viable product) in order to quickly deliver the product to the client and minimise the resources used, as well as manage and be responsible for the continuous improvement of product profitability
- be a link between the team, key stakeholders, and the client

- you have knowledge of the client path in the field of payments and cards, basic knowledge of servicing processes
- you want to roll up your sleeves and develop a backlog to digitise client service
- you can use agile and lean methods in finding processes for automation, robotics, digitisation
- you have experience with setting up new KPIs and SLAs for individual processes
- you can communicate with your primary customers, which is a back office of payments and cards

- the opportunity to improve and acquire new expertise in product design and development
- the opportunity to be part of agile teams composed of experts from different fields, who have at their disposal an agile coach who goes through all the agile rituals with them
- a chance to pass on their know-how to colleagues in the team and, conversely, to learn what they excel at
- selection from a large number of above-standard benefits and leisure activities (use days off for charity and volunteer at events, participate in sports and other associations and many other things)

Anna Syrokvaš
+420 702 130 809

La presente offerta di lavoro si intende rivolta a candidati di entrambi i sessi ai sensi della legge 903/1977 e D.Lgs. 198/2006. Ai sensi del D.Lgs. 196/2003, i candidati sono invitati a prendere visione dell'informativa sulla privacy presente sul nostro sito e in fase di invio della propria candidatura.


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